Personal Enterprise Hub Office Automation IT Consultancy
SV EN
IT Consultancy
IT support • Network • Office
Stable. Clear. Supportable.

IT consultancy that makes everyday work easier

IT support, network, and office technology - with a focus on clarity, documentation, and “it just works”.

IT support Network & Wi-Fi Workstations Office move Renovation (tech)
Quick discovery first. No personal data needed until you want to move forward.

Services

Practical, not fluff
IT support Remote or on-site. Troubleshooting, incidents, recurring issues.
Network & Wi-Fi Design, optimization, coverage, segmentation, firewall basics.
Workstations Devices, accounts, onboarding/offboarding, standardization.
Office move Plan, network layout, rollout and verification - less downtime.
Renovation (tech) Coordination of cabling, APs, displays, meeting rooms, access points.
Documentation Network map, credential routines, “how it works” for your environment.
Hardware Procurement Device selection, quotes, ordering, and delivery coordination.
Licensing Microsoft 365, SaaS licenses, renewals, and usage alignment.
Emergency Support + Incident Handling Triage, containment, vendor escalation, and service recovery.

Packages

Choose a support model that fits

Flexible Support (T&M)

Best for: companies that want help “as needed” without a commitment.

  • Billing: hourly rate (time & materials)
  • Minimum: 30 minutes per case
  • Includes: remote support, troubleshooting, minor changes, vendor calls
  • On-site: available in Östergötland (travel billed separately or fixed)
  • SLA: best effort (no guaranteed response)
Good for: small teams, occasional issues, one-off projects.

Retainer - Fixed Hours (Monthly)

Best for: companies that want predictable cost + priority help.

  • Billing: fixed monthly price for a set number of hours
  • Example tiers: 5h / 10h / 20h per month
  • Includes: priority queue, faster response, remote support + scheduled maintenance
  • Also includes: user onboarding/offboarding (within hours), monthly check‑in + simple report, basic documentation updates
  • Overages: billed at hourly rate or additional hour blocks
  • Rollover: up to 2 hours per month (remaining hours expire)
Good for: 10 - 100 employees, constant “small things”, no internal IT.

Emergency Support - Rapid Response

Best for: when downtime is expensive (network down, email down, ransomware scare).

  • Billing: higher hourly rate or fixed incident fee + hourly
  • Availability: Mon - Fri, 08:00 - 17:00 CET
  • Business hours: response within 1 - 2 hours
  • Optional: evenings/weekends at a separate rate
  • Includes: triage + containment, restore critical services, vendor escalation
  • Also includes: post‑incident summary + hardening recommendations
  • Optional add‑on: emergency‑only agreement so you’re a pre‑approved vendor
Good for: anyone who needs a safety net but doesn’t want a retainer.

Benefits

Why companies choose HomeEase

10 years of IT experience

  • Practical, hands-on delivery across support, network, and office tech
  • Focus on stability and repeatable standards - not one-off fixes
  • Clear communication and structured follow-up

Cheaper than in-house support

  • No salary, payroll taxes, benefits, equipment, or ongoing employment overhead
  • You pay for outcomes and time used - flex up/down as needed
  • Cost-effective for SMEs that don’t need a full-time technician

A full-time in-house IT support technician is typically a substantial annual cost once salary and employer costs are included. With HomeEase, you avoid fixed monthly burn and only engage when there is real work to deliver.

Faster time-to-value

  • Minimal onboarding compared to hiring an employee
  • We start with a structured baseline: what you have, what’s broken, what matters
  • Quick wins first - then a prioritized plan to eliminate recurring issues

Documentation-first delivery

  • Network overview, key decisions, and “how it works” notes
  • Onboarding/offboarding routines and standard configurations
  • Less dependency on a single person - easier vendor handover

Fix root causes, reduce tickets

  • Recurring incidents addressed systematically (not repeatedly patched)
  • Stabilize Wi-Fi, devices, and access so issues don’t come back
  • Clear priorities: downtime first, then performance and hygiene

Flexible support model

  • Remote-first, on-site when needed
  • Scale up for office moves, growth, and renovations
  • Predictable delivery: concrete next steps and status updates
If you want the reliability of an IT function without the cost and lead time of hiring, HomeEase is a straightforward way to get support, network stability, and documentation in place quickly.

Contact us

Tell us briefly what you want to get under control - we’ll come back with concrete questions.

We only store the info required to respond to your request.